Lambda doesn’t fit for this as it has execution time-out limitation, also don’t want to spin up an EC2 instance/EKS/Fargate which requires a bit effort on maintaining and scalability just to host an active nodejs server.Looked for a suitable AWS service which provides serverless kind of approach to maintain an active websocket client connections on the serverside without any overhead efforts for scalability, load balancing, maintenance.Additionally if the customer texts as call me (update the text/chat-command as you like), it forwards the message to agent chat and also automatically places an outgoing voice call bidirectionally.All set now, keep your Amazon Connect Chat Interface as Available and try sending a text from your whatsapp to Twilio-WhatsApp-Business-Number and continue the conversation bi-directionally 😁😎.The process takes about one week:įacebook Business page verification (fb.Configure the ngrok url/Node server host URL in Twilio WhatsApp Sandbox - Webhook If your Facebook Business ID is not verified, follow the following instructions to obtain verification. (Please note: This is not the same as your Facebook page ID). You can obtain this from your Facebook Business settings.

You can purchase one here it will cost you a minimum of $1 per month, depending on your region ģ.

Prerequisites: What you need before applyingġ.

If you're not familiar with what a provider is or what their pricing model looks like, please read this first: Introduction to WhatsApp Business API ➚ The entire process can take two to four weeks. This guide will take you through the process of applying for a WhatsApp account with Twilio.

Whatsapp business api twilio